Last updated 25/09/2024
Thank you for visiting Lauren Sophie Designs
This privacy policy explains how Lauren Sophie Designs uses and protects any information that you enter or submit whilst using this website.
Lauren Sophie Designs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance to this privacy policy.
Lauren Sophie Designs may change this policy by updating this page. You should check this page to ensure you are happy with any changes. This policy is effective from September 2024.
1. What we collect
We may collect the following information to comply with legal requirements:
- Name and sometimes other relevant personal information
- Contact information including email address
- Postal address information for the purpose of invoicing and product delivery
- Financial transaction information for invoicing
2. What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- For dealing with enquiries
- Order fulfilment and tracking
- Internal record keeping
- We may use information to improve our products and services
3. Links to other websites
Our website may contain links to other websites. Once you have used these links to leave our site, we do not have any control over that other website. We cannot be held responsible for the protection and privacy of any information which you provide while visiting other sites and such sites not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.
4. Security
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website.
- Your right of access – you have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this here
- right to rectification – you have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this here
- Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this here
- Your right to restriction of processing – you have the right to ask us to limit how we can use your personal information. You can read more about this here
- Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this here
- Your right to data portability – you have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this here
- Your right to withdraw consent – When we use consent as our lawful basis, you have the right to withdraw your consent at any time. You can read more about this here
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you make a request, we must respond to you without undue delay and in any event within one month. To make a data protection rights request, please contact us using the contact details at the bottom of this privacy notice.
5. Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for legal requirements are:
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability
Our lawful bases for collecting and using personal information for dealing with queries, complaints or claims are:
- Legal obligation – we have to collect or use your information so we can comply with the law. All your data protection rights may apply, except the right to erasure, the right to object and the right to data portability
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
6. Where we get personal information from and how long we keep it
We get your personal information directly from you. We keep this information for six years
7. Cookies
For more information about cookies and how we use them, please see our cookie section
8. Contact
If you have any questions or concerns about this privacy policy, please contact us at laurensophiedesigns@gmail.com